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Principle #8: Personalize the Progression Path
Critical to worker success is a personalized approach to reflect their specific needs and how this can support their success, and...
Solange Charas, PhD and Stela Lupushor
Jul 13, 20221 min read


Principle #9: Redefine the Social Contract: Amplifying Each Other’s Brands
Today’s “social contract” between organization and worker is more sophisticated than it has ever been. Workers used to go to work for...
Solange Charas, PhD and Stela Lupushor
Jul 12, 20221 min read


Principle #10: Shift Focus from Performance to Impact
Organizations realize that they need new ways of measuring performance, especially in a new hybrid work environment. Moving away from the...
Solange Charas, PhD and Stela Lupushor
Jul 11, 20221 min read


Principle #11: Be Inclusive by Design
Perhaps one of the hottest topics today, organization’s policies need to be sensitive to and reflective of a diverse workforce. When...
Solange Charas, PhD and Stela Lupushor
Jul 10, 20221 min read


Principle #12: Become a Partner in the Worker’s Development Journey
As labor becomes more scarce, it is even more important to nurture the workers that you have and focus on their up-skilling and workplace...
Solange Charas, PhD and Stela Lupushor
Jul 9, 20221 min read


Principle #13: Develop Workers to Enhance Impact and Promote the Brand
Organizations need to take a longer view of workers as even when they leave, they can still impact the organization’s brand. By treating...
Solange Charas, PhD and Stela Lupushor
Jul 8, 20221 min read


Principle #14: Learn in the Flow of Work
Workers are successful when they feel empowered to participate in their development path. Partner with workers to identify their...
Solange Charas, PhD and Stela Lupushor
Jul 7, 20221 min read


Principle #15: Enable and Empower the Team
Teamwork is the new reality, and most workers identify that they are on more than one team. Organizations should allow teams to express...
Solange Charas, PhD and Stela Lupushor
Jul 6, 20221 min read


Principle #16: Turn Transparency into Your Friend
Stakeholders (including employees) are no longer satisfied with “policy” statements. They want to see data-driven, evidenced-based...
Solange Charas, PhD and Stela Lupushor
Jul 5, 20221 min read


Principle #17: Create a Customer-Grade Experience for Your Workers
When your workers are treated as customers (as they likely may be), then the organization can sustain a healthy “contract” with them....
Solange Charas, PhD and Stela Lupushor
Jul 4, 20221 min read


Principle #18: Treat People Well on the Way Out
Separating workers (voluntary or involuntary) is an emotional experience that is likely to create long-lasting memories. Make sure those...
Solange Charas, PhD and Stela Lupushor
Jul 3, 20221 min read


Principle #19: Transform the Relationship
With workers now in a greater position of power in terms of your organization’s brand, it is even more important to view them as partners...
Solange Charas, PhD and Stela Lupushor
Jul 2, 20221 min read


Principle #20: Telegraph the Right Message to the Organization
Don’t be afraid to listen to or communicate with workers in the organization. This is central to a strong and healthy relationship. ...
Solange Charas, PhD and Stela Lupushor
Jul 1, 20221 min read
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